The Diagnostic
A fixed-scope assessment of your operations. We identify what's working, what's broken, and what to fix first—so you don't waste time on the wrong priorities.
What You Get
✔️ On-site and remote analysis of your current operations
✔️ Review of pricing, job costing, dispatch, and key systems
✔️ Interviews with you and key team members
✔️ Clear documentation of what's working and what's not
✔️ Prioritized recommendations with rationale
✔️ Implementation roadmap with suggested sequencing
Typical Timeline
Week 1
Kickoff Call + Data Collection
→
Week 2
On-site Observation + Interviews
→
Week 3-4
Analysis + Recommendations
Most diagnostics complete in 3-4 weeks. We’ll confirm timeline on your discovery call.
Your Questions, Answered
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Pricing depends on company size and complexity. We'll discuss specifics on the discovery call. Expect a fixed fee in the low-to-mid four figures for most contractors.
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Plan for 4–6 hours total over the 3–4 weeks, including a kickoff call, on-site time, and a recommendations presentation. We try to minimize disruption.
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Sometimes you do. But the diagnostic often reveals root causes and priorities that aren't obvious from inside the business. It also gives us a shared baseline before implementation.
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Usually, yes. It helps us prioritize and scope implementation correctly. In rare cases where the need is crystal clear, we can discuss skipping straight to a sprint.
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It’s structured, practical, and execution-focused. We don’t start by handing you a generic “strategy deck.” We start by getting clear on what’s actually holding profit and capacity back, then we install the routines and workflows that make improvement repeatable.
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Most options in this market fall into one of five buckets: “do it yourself,” hire internally, coaching/community, software-first, or generalist consulting. Your plan positions Ironwood in the missing middle: implementation + adoption + operating cadence.
Ready to Get Clarity on Your Operations?
Book a discovery call and we'll discuss whether a diagnostic is the right next step for you.